SARVODAYA SARVODAYA
Business Messaging Solutions
Business Messaging Solutions

Bulk SMS Services That Reach Customers Instantly

Run promotional campaigns, send critical alerts and automate customer communication with reliable bulk SMS solutions built for growing businesses, service teams and enterprise systems.

Fast, Direct and Effective Business Messaging

Mobile phones remain the most accessible communication device for customers, which makes SMS one of the fastest and most effective ways to reach them. Sarvodaya Infotech helps businesses send bulk SMS for offers, reminders, alerts, OTPs, awareness campaigns and operational communication through dependable delivery and easy integration.

Our SMS solutions are designed for businesses that want more than message credits. We help you plan the right messaging route, connect SMS with your website or software, and support the compliance steps required for sending business SMS in India.

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What We Provide

Complete SMS Solutions for Marketing and Operations

Whether you want to generate leads, notify customers instantly or automate communication from your systems, we provide the right SMS setup for your business with delivery support, API integration and compliance guidance.

Promotional SMS Campaigns

Promote products, services, launches, seasonal offers and campaigns with bulk promotional SMS built for marketing reach and customer engagement.

Transactional SMS Services

Send OTPs, confirmations, reminders, alerts and important customer notifications through dependable transactional or service messaging workflows.

Complete SMS Solutions for MarketingMarketing and OperationsOperations

SMS API Integration

Connect your website, mobile app, CRM, ERP or internal platform to our SMS gateway so messages can be triggered automatically.

DLT & Compliance Support

Get help with DLT registration, header approval, template setup, PE ID mapping and compliance workflows required for SMS delivery in India.

Promotional SMS Service

Our promotional SMS service helps businesses generate sales, increase enquiries and keep customers informed about offers, product launches, events and time-sensitive campaigns. It is a cost‑effective communication channel for reaching the right audience quickly with focused marketing messages.

Promotional SMS Service
  • Best used for:

  • Product and service promotions.

  • Discounts, offers and festive campaigns.

  • Lead generation and customer re‑engagement.

  • Awareness and promotional outreach.

  • Key points:

  • Designed for marketing communication.

  • Requires proper DLT setup and approved message flow.

  • Promotional messaging must follow consent and DND rules in India.

  • Best for high‑volume, campaign‑based outreach.

  • Best used for:

  • OTP and verification messages.

  • Payment, booking and order alerts.

  • Service reminders and account notifications.

  • Critical business communication and automated updates.

  • Key points:

  • Suitable for important customer notifications.

  • Requires registered headers and approved templates.

  • Message flow must match the approved template format closely.

  • Helps businesses maintain timely communication at scale.

Transactional SMS Service

Transactional SMS is used for important business communication such as OTPs, payment alerts, booking confirmations, delivery updates, reminders and service notifications. These messages support essential customer communication and are ideal for systems that need fast, automated and reliable updates.

Transactional SMS Service

SMS API Integration for Websites, Apps and Software

We provide SMS API integration so your business applications can send messages automatically without manual effort. This is useful for lead notifications, OTPs, registration alerts, order updates, invoice reminders, support workflows and internal escalations.

SMS API Integration for Websites, Apps and Software
  • What we can integrate with:

  • Websites and landing pages.

  • Mobile applications.

  • CRM and ERP platforms.

  • Internal business and workflow systems.

  • Benefits:

  • Faster customer communication.

  • Less manual follow‑up.

  • Trigger-based messaging from live workflows.

  • Scalable communication for growing businesses.

Compliance & Registration

DLT Registration,
Header Approval and
Template Compliance

  • In India, businesses sending commercial SMS must follow DLT compliance requirements before messages can be delivered properly. This includes registering the business as a Principal Entity, getting approved sender IDs or headers, registering message templates and mapping those records correctly with the SMS platform.

  • If these compliance steps are missing or configured incorrectly, SMS traffic may be blocked, filtered, delayed or rejected by operator scrubbing systems. That is why DLT setup is just as important as the SMS platform itself.

What DLT means

What is DLT Registration?

DLT, or Distributed Ledger Technology, is the framework used in India to validate commercial SMS senders, headers, templates and related consent or routing records. It helps telecom operators verify whether a business and its messages are approved for delivery under TRAI rules.

What businesses need

What You Need Before Sending Business SMS

Principal Entity Registration

Your company must be registered on a DLT portal as a Principal Entity and complete the required verification process before commercial SMS can move forward.

Header / Sender ID Registration

You need approved SMS headers, also called sender IDs, which identify your brand during message delivery. These headers must be registered and approved on the DLT platform.

Template Approval

Each message format must be submitted for approval as a content template. Messages sent later should follow the approved structure, especially for service and transactional use cases.

Consent Setup Where Required

Promotional messaging may require customer consent records and consent templates depending on the use case and campaign category. This is important for compliant promotional outreach.

PE ID and Platform Mapping

Your Principal Entity ID, headers and templates often need to be mapped correctly with the messaging provider or platform so operator scrubbing systems can validate the delivery chain.

Header and message categories Header and message categories
Certified Company

Reliable SMS Solutions for Every Business

Header and message categories

Promotional, Service and Transactional Message Maximum Categories

Different message categories follow different approval and routing rules. Promotional SMS is used for marketing and campaign communication, while service and transactional messages are used for alerts, OTPs, reminders and other essential customer notifications.

Promotional SMS

Offers, lead generation, campaigns and marketing communication.

Transactional SMS

OTPs, reminders, alerts, confirmations and important customer updates.

Template scrubbing

Template Matching and Message Scrubbing

Operator and platform filters compare outgoing SMS with the approved DLT template. If the content, variable structure, category, sender header or mapping does not match properly, messages can be rejected or scrubbed before delivery.

Template scrubbing
Header category rules
Header category rules

Header Rules and Category Tagging

Recent compliance practices also require headers and traffic categories to stay aligned, including suffix-based classifications used in many operator ecosystems for promotional, service, transactional or government traffic. Correct category setup helps reduce rejection risk and improves deliverability.

Industries we serve

Bulk SMS Solutions for Multiple Industries

Bulk SMS is useful across many sectors that need direct customer communication or operational alerts. Businesses such as e‑commerce brands, educational institutions, hospitals, real estate companies, finance firms, media businesses and service providers use SMS for both engagement and essential updates.

  • Industries list:

  • E‑commerce and retail.

  • Hospitals and healthcare services.

  • Real estate and property businesses.

  • Colleges, universities and training institutes.

  • Insurance and financial services.

  • IT companies and digital businesses.

  • Banks, enterprise teams and service organizations.

FAQ

Frequently Asked Questions

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What is the difference between promotional and transactional SMS?

Promotional SMS is used for offers, campaigns and marketing outreach, while transactional or service SMS is used for OTPs, alerts, reminders, confirmations and important customer communication.

Yes. Businesses sending commercial SMS in India generally need DLT registration, approved headers, message templates and proper mapping before traffic can be delivered reliably.

Yes. We can guide businesses through the practical setup needed for DLT registration, header approval, template creation and platform-side mapping for SMS workflows.

Yes. We provide API integration so SMS can work with websites, mobile apps, CRM, ERP and custom software systems.
Work Inquiry

Launch Smarter SMS Communication

Tell us whether you need promotional campaigns, transactional alerts, OTP workflows or DLT-compliant API integration, and our team will help you choose the right SMS setup for your business.

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11
Years Of Experience
Trustpoint
4.9